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Returns Policy

Returns Policy Conditions

  • We do Not Refund or take responsibility for late Shipping FROM SUPPLIERS or delays from Customs.
  • You return the item within 7 days from receiving using your own courier
  • You produce your original invoice (receipt) when you return the item ( received by email Or Watsupp upon purchase)
  • The item is in original saleable condition:
  • With all original tags and any sewn labels still attached
  • In an unworn, unopened and unused state
  • A return form is completed and accompanies your item(s) being returned
  • In original packaging
  • Please note Courier costs included in original purchase ( local and import costs) are non refundable and import cost will be deducted from item price. ( R130 on all clothing,  and shoe items) 


If you are not able to comply with these requirements,  The Wholesale Fairy ( Charlonique) reserves the right to refuse an exchange or refund items. 

We regret that we are unable to accept the exchange or return of the following items for hygiene reasons:

  • Tights/ Leggings
  • Hair accessories
  • Jewelry
  • Bodysuits
  • Swimming Costumes
  • Underwear and related accessories

Please note that we unfortunately do not refund products were the wrong size or colour was ordered. Please make sure you order correctly and use size chart provided. ALWAYS WORK ON A 1-3CM DIFFRENCE

All paid Orders that are cancelled after ordering and  paying supplier abroad will result in a 50% handling fee as we canot cancell an order from supplier once it has been placed. We Thank you for your understanding. 

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